Frequently Asked Questions
Everything you need to know about your Marc Nolan experience.
What is your return and exchange policy?
We offer a 30-day window for returns and exchanges on all unworn items in their original packaging. Please ensure the soles are protected when trying them on to remain eligible for a refund.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental U.S. Expedited shipping options are available at checkout if you need your pair sooner.
How do I determine my correct shoe size?
Most of our styles run true to size. However, we recommend checking the specific size guide on each product page, as some of our boots and loafers may fit differently depending on the silhouette.
What materials are used in Marc Nolan shoes?
We pride ourselves on using premium materials, including full-grain leather, high-quality suede, and durable rubber outsoles, combined with memory foam insoles for maximum comfort.
Do you offer international shipping?
Yes, we ship to many countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location and local customs regulations.
How should I care for my leather shoes?
To maintain the longevity of your shoes, we recommend using a cedar shoe tree to maintain shape and applying a high-quality leather conditioner or suede protector regularly.